Customers

Banking

A Premier Financial Services Provider in Malaysia

Support and Maintenance Services of ICT Systems and Devices

Managed Help Desk Support
Nationwide Comprehensive Maintenance Support for PCs/Laptop, Printers, passbook Printers, Scanner, Projectors, UPS
Servers, Storages, Network hardware maintenance support
10,000 units IT devices at 140 branches

Insurance

A Leading Insurance Provider in South East Asia

Helpdesks and Desktop Support (Malaysia, Singapore, Brunei, Indonesia) 24 x 7 x 365 - 12,000 IT devices

IT Helpdesk Services and Resident Engineers
Incidents Management and Nationwide support for PCs/Laptops, Printers, Scanners, Projectors, Macbooks, Mobile Devices, Handheld Devices and Card Reader
Perform BCP Exercise, DR exercise
Carry out annual Preventive Maintenance and Asset Tagging exercise.

Goverment

A Government Financial Services Provider in Malaysia

ICT Maintenance and Support Services - 7 x 24

Problem Management and Helpdesk Support
Comprehensive Maintenance Support Nationwide - Internet Banking Servers and Storage, Virtual Machines, Backup, PCs/Laptop, Printers, Scanners, Card Reader, Voice/PABX, Network and WIFI Infrastructure
Maintenance Support for IT Security - Firewall, DHCP Appliance, IAM, Email Protection, IPS & APT

Enterprise

A Leading Restaurant Chain Provider in Malaysia

ICT Maintenance and Support Services - 7 x 24

Problem Management and Helpdesk Support 24 x 7
Back-office IT and communication, Drive Thru, Front-desk comprehensive support 24x7 for more than 1000 outlets Nationwide
Breakfix for Posiflex Pos & PAR Point of Sale System, Drive Thru equipment nationwide.
New Branch Opening Implementation for the Summit Pure Timing System Red includes key core elements of the drive thru management network, operating and managing small retail and applications.

A Leading Glove Manufacturer in Malaysia

E-Supplier Project

System Design and Deploy for IBM X3950 Servers ( Clustering with SAN Storage)
Design and Implementation for Microsoft SQL Enterprise with 16 Processor to support for Core system.
Design and Implementation for IBM WebSphere Solution for e-supplier System
Perform SQL fine Tuning to maximum the SQL performance

Client Email Backup Solution

Utility

A Leading Utility Services Provider in Malaysia

Supply and Deployment of Payment Gateway Infrastructure

Supply and Deployment of Payment Gateway Servers and Private Cloud Infrastructure
Covers both DC and DRC Sites
Comprehensive Maintenance Support 24 x 7

Supply and Deployment of IBM Flash Storage for DC and DRC Sites

Intel Servers Maintenance and Support Services – 24x7

Maintenance and Support Services for Network and Servers – 24x7

Comprehensive Maintenance Support for DC and Office Network Infrastructure, Unix Servers, Intel Servers
24 x 7 onsite support services Hardware parts replacement
2 times Preventive Maintenance per year
4 hours onsite response